Are you using a Retina MacBook Pro?  Have you configured the display to "scaled" at a resolution between "Best" and "More Space" (perhaps 1920x1200)?

If so, it's an issue I'm aware of.  Basically, the Mac APIs for reporting the current display mode shows, for example, 1920x1200 while those for listing all of the available display modes don't include 1920x1200!  They basically claim that the current display mode is not available.

This is presumably confusing Wine or the game, causing it to show that error message.

You can try temporarily switching your resolution to either Best or the highest More Space setting to see if that fixes it.

Unfortunately it is not a Retina MacBook Pro.  I did try taking it off the Scaled display anyways, but still have the same issue.

Huh.  Then we could probably use a +tid,+display,+d3d log.  See points 10.1 and 10.2 from here: http://wiki.winehq.org/FAQ#get_log

Created attachment 47255 [details]
Debug Log

+tid,+display,+d3d

Debug log added, thanks for the help.

0009:trace:d3d:wined3d_check_device_type wined3d 0x1889e0, adapter_idx 0, device_type WINED3D_DEVICE_TYPE_HAL, display_format WINED3DFMT_B8G8R8X8_UNORM, backbuffer_format WINED3DFMT_UNKNOWN, windowed 0x1.
...
0009:trace:d3d:wined3d_check_device_type Unsupported display/backbuffer format combination WINED3DFMT_B8G8R8X8_UNORM / WINED3DFMT_UNKNOWN.

Seems like a wined3d bug, I think. dlls/wined3d/directx.c:wined3d_check_device_type() has a number of checks of the display and backbuffer format.  For several of the checks, the comment says the restriction only applies for full-screen mode but the check doesn't take windowed vs. full-screen into account.  The game is using windowed mode, but a supposedly full-screen-only check rejects the display/backbuffer format combination.

In fact, that function has a check which specifically allows WINED3DFMT_UNKNOWN in windowed mode, but the subsequent logic makes it impossible for that to pass.

Created attachment 47256 [details]
Allow windowed WINED3DFMT_UNKNOWN

I can confirm the bug with the demo.

The attached patch fixes the problem for me.  The demo proceeds to load and play.  There are rendering problems galore, but that's a separate issue.

I have no idea if this patch is correct.  I based it entirely on the comments in the code, not any deeper understanding of the issue.  One of the wined3d developers should review.

Marking confirmed.

I'm able to load the game with this patch, thank-you!

(In reply to comment #7)
> Created attachment 47256 [details]
> Allow windowed WINED3DFMT_UNKNOWN
> 
> I can confirm the bug with the demo.
> 
> The attached patch fixes the problem for me.  The demo proceeds to load and
> play.  There are rendering problems galore, but that's a separate issue.
> 
> I have no idea if this patch is correct.  I based it entirely on the
> comments in the code, not any deeper understanding of the issue.  One of the
> wined3d developers should review.

I see the same issue in wine-1.7.11 on Fedora 19. Patch works there as well.

(In reply to comment #7)
> I have no idea if this patch is correct.  I based it entirely on the
> comments in the code, not any deeper understanding of the issue.  One of the
> wined3d developers should review.

It looks correct to me at first sight, but of course we'd like a test case.

Comment on attachment 47256 [details]
Allow windowed WINED3DFMT_UNKNOWN

I have submitted a more thorough fix for CheckDeviceType() for windowed mode: http://source.winehq.org/patches/data/101903

I have also submitted an overhaul of the tests of CheckDeviceType() which also test windowed mode: http://source.winehq.org/patches/data/101904

I believe this is fixed by http://source.winehq.org/git/wine.git/?a=commit;h=d2c56a60271abc4d231c1f61510a7d24129ee815

(In reply to comment #13)
> I believe this is fixed by
> http://source.winehq.org/git/wine.git/?a=commit;
> h=d2c56a60271abc4d231c1f61510a7d24129ee815

Thank-you for your work on this Ken.  I really appreciate it.

Closing bugs fixed in 1.7.12.

How do I add the patch into the game?

(In reply to theroc214 from comment #16)
> How do I add the patch into the game?

The patch was applied to wine, not the game. Ensure you are using a wine version >= 1.7.12

For further help please refer to the forums.