WineHQ Bugzilla – Bug 32652 – Unable to run Articulate Storyline trial - Installs, but quits at the splash screen

Bugzilla

Last modified: 2016-04-23 03:49:55 CDT

Unable to run Articulate Storyline trial - Installs, but quits at the splash screen

Bug 32652 - Unable to run Articulate Storyline trial - Installs, but quits at the splash screen


Summary:	Unable to run Articulate Storyline trial - Installs, but quits at the splash ...

Status:	CLOSED DUPLICATE of bug 15670

AppDB:	Show Apps affected by this bug
Product:	Wine
Classification:	Unclassified
Component:	-unknown
Version:	1.5.20
Hardware:	x86 Linux

Importance:	P2 normal
Target Milestone:	---
Assigned To:	Mr. Bugs

URL:	www.articulate.com
Keywords:

Depends on:
Blocks:
	Show dependency tree

Reported:	2013-01-04 08:56 CST by brian
Modified:	2016-04-23 03:49 CDT (History)
CC List:	4 users (show)

See Also:
Regression SHA1:
Fixed by SHA1:
Distribution:	---
Staged patchset:

Attachments
splash screen for SL (498.05 KB, image/png) 2013-01-04 08:56 CST, brian	Details
Terminal output starting Storyline with wine-mono installed (35.84 KB, text/plain) 2013-01-04 10:50 CST, Rosanne DiMesio	Details
Terminal output starting Storyline with dotnet20sp2 installed (132.03 KB, text/plain) 2013-01-04 11:00 CST, Rosanne DiMesio	Details
View All Add an attachment (back traces, logs, proposed patch, testcase, etc.)

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Description brian 2013-01-04 08:56:45 CST

Created attachment 43077 [details]
splash screen for SL

Steps to reproduce:

1.  Install Articulate Storyline:

a.  Go here:  http://www.articulate.com/
b.  Click on Free Trials
c.  Fill out some information
d.  Choose to download and install Storyline

2.  Install the Flash Player for Internet Explorer (this is required to run Storyline):

http://www.filehippo.com/download_flashplayer_ie/13966/

3.  Open Storyline

Expected results:

Runs without any issues

Actual results:

Displays a splash page that says Initializing commands and then quits without any error messages.

Comment 1 Rosanne DiMesio 2013-01-04 10:43:52 CST

Confirming.

Comment 2 Rosanne DiMesio 2013-01-04 10:50:31 CST

Created attachment 43079 [details]
Terminal output starting Storyline with wine-mono installed

Attaching terminal output from starting Storyline with wine-mono installed.

Comment 3 Rosanne DiMesio 2013-01-04 11:00:31 CST

Created attachment 43081 [details]
Terminal output starting Storyline with dotnet20sp2 installed

The log is different when dotnet20sp2 is installed with winetricks, but the app still does not get past the splash screen. Note that I intentionally disabled dw20.exe in winecfg to prevent it from intercepting the backtrace.

Comment 4 Mariusz Pluciński 2013-01-30 17:34:50 CST

I have debugged Storyline with dotnet20sp2 and riched20 installed. The problems seems to be related to the bug 15670 - especially, applying patch by Louis Lenders (comment #12) fixes the problem.

However, another problem occurs after overcoming previous one. Should I fill another bug report, or paste results here?

Comment 5 Austin English 2015-02-13 03:42:14 CST

Is this still an issue in current (1.7.36 or newer) wine? If so, please attach terminal output.

Comment 6 super_man 2015-08-22 13:08:50 CDT

Based on comment 4 this is duplicate.

Comment 7 Bruno Jesus 2016-04-03 07:20:58 CDT

(In reply to super_man from comment #6)
> Based on comment 4 this is duplicate.

Since there was no more interaction for 3 years in this bug lets assume so.

*** This bug has been marked as a duplicate of bug 15670 ***

Comment 8 Bruno Jesus 2016-04-23 03:49:55 CDT

Closing duplicate bugs.