WineHQ Bugzilla – Bug 26461 – OmniPage 17 installer fails to complete (hangs, heap corruption)

Bugzilla

Last modified: 2014-03-07 14:12:40 UTC

OmniPage 17 installer fails to complete (hangs, heap corruption)

Bug 26461 - OmniPage 17 installer fails to complete (hangs, heap corruption)


Summary:	OmniPage 17 installer fails to complete (hangs, heap corruption)

Status:	CLOSED FIXED

AppDB:	Show Apps affected by this bug
Product:	Wine
Classification:	Unclassified
Component:	-unknown
Version:	1.3.15
Hardware:	x86 Linux

Importance:	P2 normal
Target Milestone:	---
Assigned To:	Mr. Bugs

URL:
Keywords:

Depends on:	30512
Blocks:
	Show dependency tree

Reported:	2011-03-17 16:40 UTC by David Gerard
Modified:	2014-03-07 14:12 UTC (History)
CC List:	3 users (show)

See Also:
Regression SHA1:
Fixed by SHA1:
Distribution:	---
Staged patchset:

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Description David Gerard 2011-03-17 16:40:10 UTC

I start OmniPage 17, it gets as far as displaying the splash screen and hangs.

System is Ubuntu 10.10 32-bit, Wine is 1.3.15 from the PPA.

Command line:

fun@binky:~/.wine/drive_c/Program Files/Nuance/OmniPage17$ wine OmniPage17.exe 
fixme:system:SetProcessDPIAware stub!
fixme:iphlpapi:NotifyAddrChange (Handle 0xa80e914, overlapped 0xa80e918): stub
wine: configuration in '/home/fun/.wine' has been updated.
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:wbemprox:wbem_locator_ConnectServer 0x134ab0, L"ROOT\\CIMV2", (null), (null), (null), 0x00000000, (null), (nil), 0xefea44)
fixme:mountmgr:harddisk_ioctl returning zero-filled buffer for IOCTL_VOLUME_GET_VOLUME_DISK_EXTENTS
fixme:mountmgr:harddisk_ioctl unsupported ioctl 74080
fixme:wbemprox:wbem_locator_ConnectServer 0x136810, L"ROOT\\CIMv2", (null), (null), (null), 0x00000000, (null), (nil), 0xffea4c)
fixme:mountmgr:harddisk_ioctl returning zero-filled buffer for IOCTL_VOLUME_GET_VOLUME_DISK_EXTENTS
fixme:mountmgr:harddisk_ioctl unsupported ioctl 74080
fixme:wbemprox:wbem_locator_ConnectServer 0x136810, L"ROOT\\CIMv2", (null), (null), (null), 0x00000000, (null), (nil), 0xefea4c)
fixme:mountmgr:harddisk_ioctl returning zero-filled buffer for IOCTL_VOLUME_GET_VOLUME_DISK_EXTENTS
fixme:mountmgr:harddisk_ioctl unsupported ioctl 74080
fixme:wbemprox:wbem_locator_ConnectServer 0x136860, L"ROOT\\CIMv2", (null), (null), (null), 0x00000000, (null), (nil), 0xffea4c)
fixme:wbemprox:wbem_locator_ConnectServer 0x136860, L"ROOT\\WMI", (null), (null), (null), 0x00000000, (null), (nil), 0xefea44)
fixme:reg:RegSetKeySecurity :(0x50,4,0xcd4e9c): stub
err:ole:CoGetClassObject class {d57c9b27-8583-48a3-a139-04d601956eae} not registered
err:ole:CoGetClassObject class {d57c9b27-8583-48a3-a139-04d601956eae} not registered
err:ole:create_server class {d57c9b27-8583-48a3-a139-04d601956eae} not registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {d57c9b27-8583-48a3-a139-04d601956eae} could be created for context 0x17

Comment 1 David Gerard 2011-03-18 10:54:04 UTC

By the way - http://nuance.custhelp.com/app/answers/detail/a_id/5797/~/unable-to-launch-omnipage-17-on-windows-vista-64-bit suggests you need VC++ 2005 redistributable. But I did winetricks vcrun2005 and OmniPage 17 still behaves the same.

Comment 2 Susan Cragin 2011-04-08 09:03:18 UTC

Just an FYI. Dragon NaturallySpeaking 11 does not completely install or run properly, and it's only run error message in terminal is the following:

fixme:mountmgr:harddisk_ioctl returning zero-filled buffer for IOCTL_VOLUME_GET_VOLUME_DISK_EXTENTS
fixme:mountmgr:harddisk_ioctl unsupported ioctl 74080

Comment 3 Ken Sharp 2011-04-13 11:14:25 UTC

Probably due to bug 20651.

Comment 2 doubtfully related.

Comment 4 Anastasius Focht 2012-06-26 15:53:20 UTC

Hello,

CLSID {d57c9b27-8583-48a3-a139-04d601956eae} is registered/implemented by IproPlus.dll inproc COM server which doesn't register properly due to bug 30512
There are more dlls that depend on this.

--- snip ---
$ regsvr32 IproPlus.dll 
fixme:toolhelp:CreateToolhelp32Snapshot Unimplemented: heap list snapshot
fixme:toolhelp:Heap32ListFirst : stub
fixme:atl80:AtlCreateRegistrar (0x32fd20) stub
--- snip ---

(prefer atl80.dll native override)

As comment #2 says, the startup problem results from incomplete installation.

There is heap corruption in InstallShield engine server ((OLE related), leading to hangs.
Interestingly setting OANOCACHE env var brings the installer further (though still hangs most of the time at the end).

The WMI output is unrelated, removing dep.

Rechristening the bug to avoid being a duplicate of bug 30512
The installer issue should be targeted here.

Regards

Comment 5 David Gerard 2012-06-27 06:30:42 UTC

I just tried again with wine 1.5.7 from PPA (Xubuntu 12.04). It still doesn't work, but it gets further!

The first time I ran the installer, it asked to install Mono (which I downloaded inside Wine), then crashed. (No terminal output, sorry.)

The second time: installer starts, asks "Select a language." (I clicked "English"), asks "Select a task.", I click "Start installation" and it tries to install the software ... and it hangs. I hit control-C and it echoed one more message to the terminal.

fun@precise:/media/OmniPage17Pro$ wine AutoRun.exe 
fixme:storage:create_storagefile Storage share mode not implemented.
wine: Unhandled page fault on read access to 0x00000004 at address 0x7bc47a20 (thread 001d), starting debugger...
err:ntdll:RtlpWaitForCriticalSection section 0x110060 "heap.c: main process heap section" wait timed out in thread 001b, blocked by 001d, retrying (60 sec)
^Cfixme:console:CONSOLE_DefaultHandler Terminating process 8 on event 0
fun@precise:/media/OmniPage17Pro$ err:ntdll:RtlpWaitForCriticalSection section 0x7bcb0c60 "rtl.c: peb_lock" wait timed out in thread 001f, blocked by 001d, retrying (60 sec)

Comment 6 Anastasius Focht 2014-02-28 05:06:57 UTC

Hello folks,

the installer works fine here with recent Wine and clean WINEPREFIX.

There is a minor issue in sub-installer 'Nuance PDF Create! 5' which is harmless (can be dismissed) but deserves its own bug.

Resolving 'fixed'.

$ wine --version
wine-1.7.13-118-g0eb6265

Regards

Comment 7 Alexandre Julliard 2014-03-07 14:12:40 UTC

Closing bugs fixed in 1.7.14.