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Last modified: 2012-05-25 13:43:01 UTC  

Microsoft Office Outlook 2007: Cannot start outlook once e-mail settings have been configured

Bug 15292 - Microsoft Office Outlook 2007: Cannot start outlook once e-mail settings have been configured
Microsoft Office Outlook 2007: Cannot start outlook once e-mail settings have...
Status: CLOSED FIXED
AppDB: Show Apps affected by this bug
Product: Wine
Classification: Unclassified
Component: -unknown
1.1.4
x86 Linux
: P2 normal
: ---
Assigned To: Mr. Bugs
:
Depends on:
Blocks:
  Show dependency tree
 
Reported: 2008-09-14 20:55 UTC by Austin English
Modified: 2012-05-25 13:43 UTC (History)
8 users (show)

See Also:
Regression SHA1:
Fixed by SHA1:
Distribution: ---
Staged patchset:


Attachments
terminal output in git + patch for bug 12975 (20.51 KB, text/plain)
2008-09-14 20:55 UTC, Austin English
Details
Backtrace output (17.58 KB, text/plain)
2009-02-06 14:54 UTC, Aaron
Details

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Description Austin English 2008-09-14 20:55:06 UTC
Created attachment 16101 [details]
terminal output in git + patch for bug 12975

First, get past bug 12975 and bug 15291.

Now, either configure your e-mail client, or decline setting up an account (my terminal output is from setting one up, but when I tried yesterday w/o setting one up, I get the same error).

After configuring/declining, Outlook will attempt to start, but fail with:
'Cannot start Microsoft Office Outlook. Cannot open the Outlook window'.
Comment 1 William Lovaton 2009-02-03 06:43:37 UTC
I managed to ignore bug #15291 and now I'm getting this bug.  I tried setting the operating system to Windows Vista in wine configuration but then it doesn't even start.

Is there a way to make it work?

It's a shame OutLook 2007 doesn't work because Word, Excel and PowerPoint are doing great.  I'm glad, I really didn't expect this level of performance from wine.

Thanks a lot for your help.
Comment 2 Aaron 2009-02-06 14:54:32 UTC
Created attachment 19288 [details]
Backtrace output

Providing some backtrace output, it would be really great if this worked (Running Outlook in a VM blows).
Comment 3 Mark 2009-11-06 13:23:52 UTC
I am receiving the exact same issue.  Is there a resolution for this yet?  I get the error:  Cannot open your default e-mail folders.  The information store could not be opened
Comment 4 Austin English 2009-11-06 14:47:58 UTC
I haven't messed with it lately, but perhaps try native dcom98/msxml3?
Comment 5 Mark 2009-11-09 14:24:27 UTC
Hmm, how do I set that?  I have followed all the guides and it opened up fine at first.  After I tried to configure mail it crashed.

It will still launch, but then have error saying it can't open the default folders and then close out when I hit ok. 

Anyone know how to go in an manually set the mail settings???
Comment 6 Austin English 2009-11-11 15:47:49 UTC
(In reply to comment #5)
> Hmm, how do I set that?  I have followed all the guides and it opened up fine
> at first.  After I tried to configure mail it crashed.

'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'
Comment 7 Arslan 2010-02-22 05:36:39 UTC
(In reply to comment #6)
> (In reply to comment #5)
> > Hmm, how do I set that?  I have followed all the guides and it opened up fine
> > at first.  After I tried to configure mail it crashed.
> 
> 'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'

Erm, I just tried this and now Outlook window doesn't even appear. The other office apps (word, etc.) which were working fine before and now are they are not starting.
Comment 8 Rosanne DiMesio 2010-02-22 15:57:21 UTC
(In reply to comment #7)
> > 
> > 'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'
> 
> Erm, I just tried this and now Outlook window doesn't even appear. The other
> office apps (word, etc.) which were working fine before and now are they are
> not starting.

Remove the overrides for oleaut32.dll, rpcrt4.dll, and ole32.dll. The versions of those dlls installed by dcom98 are too old; Office 2007 requires XP or later.
Comment 9 Arslan 2010-02-23 04:49:13 UTC
Sorry I am a noob at wine / winetricks - although not a total noob at linux. Please can you tell me how to do that from command line or what to do from the wine config dialog.
Comment 10 Arslan 2010-02-23 05:01:37 UTC
(In reply to comment #9)
> Sorry I am a noob at wine / winetricks - although not a total noob at linux.
> Please can you tell me how to do that from command line or what to do from the
> wine config dialog.

Even my winecfg fails to load.

az@desktop:~$ winecfg
err:module:attach_process_dlls "rpcrt4.dll" failed to initialize, aborting
err:module:LdrInitializeThunk Main exe initialization for L"C:\\windows\\system32\\winecfg.exe" failed, status
Comment 11 Arslan 2010-02-23 06:56:41 UTC
(In reply to comment #8)
> (In reply to comment #7)
> > > 
> > > 'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'
> > 
> > Erm, I just tried this and now Outlook window doesn't even appear. The other
> > office apps (word, etc.) which were working fine before and now are they are
> > not starting.
> 
> Remove the overrides for oleaut32.dll, rpcrt4.dll, and ole32.dll. The versions
> of those dlls installed by dcom98 are too old; Office 2007 requires XP or
> later.

Ok so, I managed to get wincfg running again by running the cmd: WINEDLLOVERRIDES=ole32,oleaut32,rpcrt4=b wine winecfg

And then from the the libraries tab, I removed the entries listed for oleaut32.dll, rpcrt4.dll, and ole32.dll. But then I am back to where I started; the other office apps work fine but Outlook has the same error. Any other suggestions? I really need it to work as I need to ditch my VM'ed Windows...
Comment 12 Thradius 2011-01-25 13:33:08 UTC
(In reply to comment #11)
> (In reply to comment #8)
> > (In reply to comment #7)
> > > > 
> > > > 'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'
> > > 
> > > Erm, I just tried this and now Outlook window doesn't even appear. The other
> > > office apps (word, etc.) which were working fine before and now are they are
> > > not starting.
> > 
> > Remove the overrides for oleaut32.dll, rpcrt4.dll, and ole32.dll. The versions
> > of those dlls installed by dcom98 are too old; Office 2007 requires XP or
> > later.
> 
> Ok so, I managed to get wincfg running again by running the cmd:
> WINEDLLOVERRIDES=ole32,oleaut32,rpcrt4=b wine winecfg
> 
> And then from the the libraries tab, I removed the entries listed for
> oleaut32.dll, rpcrt4.dll, and ole32.dll. But then I am back to where I started;
> the other office apps work fine but Outlook has the same error. Any other
> suggestions? I really need it to work as I need to ditch my VM'ed Windows...

Go to the folder "/.wine/drive_c/windows/system32" and run the "control.exe" It will open up the "Wine Control Panel" and then run "Mail" to change your Outlook settings. Cheers!
Comment 13 benhengx 2011-01-27 02:00:28 UTC
(In reply to comment #12)
> (In reply to comment #11)
> > (In reply to comment #8)
> > > (In reply to comment #7)
> > > > > 
> > > > > 'wget kegel.com/wine/winetricks && sh winetricks dcom98 msxml3'
> > > > 
> > > > Erm, I just tried this and now Outlook window doesn't even appear. The other
> > > > office apps (word, etc.) which were working fine before and now are they are
> > > > not starting.
> > > 
> > > Remove the overrides for oleaut32.dll, rpcrt4.dll, and ole32.dll. The versions
> > > of those dlls installed by dcom98 are too old; Office 2007 requires XP or
> > > later.
> > 
> > Ok so, I managed to get wincfg running again by running the cmd:
> > WINEDLLOVERRIDES=ole32,oleaut32,rpcrt4=b wine winecfg
> > 
> > And then from the the libraries tab, I removed the entries listed for
> > oleaut32.dll, rpcrt4.dll, and ole32.dll. But then I am back to where I started;
> > the other office apps work fine but Outlook has the same error. Any other
> > suggestions? I really need it to work as I need to ditch my VM'ed Windows...
> 
> Go to the folder "/.wine/drive_c/windows/system32" and run the "control.exe" It
> will open up the "Wine Control Panel" and then run "Mail" to change your
> Outlook settings. Cheers!

I tried to configure the 'Mail' settings with any possible values, but that always did not work ('Cannot open your default e-mail folders. The information store could not be opened'). The Windows machines can work because they login into the AD domain?
Comment 14 Hans Leidekker 2012-05-11 02:31:02 UTC
Outlook 2007 should run on current Wine if you set a native override for
riched20. Please try again.
Comment 15 Austin English 2012-05-13 20:37:31 UTC
(In reply to comment #14)
> Outlook 2007 should run on current Wine if you set a native override for
> riched20. Please try again.

I don't know where my Office 2007 dvd is, so someone else will have to test.
Comment 16 Rosanne DiMesio 2012-05-13 21:25:01 UTC
Starts up fine here. It can even send and receive email.
Comment 17 Hans Leidekker 2012-05-14 02:25:27 UTC
(In reply to comment #16)
> Starts up fine here. It can even send and receive email.

Thanks for testing. Note that Outlook 2010 should also work.
Comment 18 Alexandre Julliard 2012-05-25 13:43:01 UTC
Closing bugs fixed in 1.5.5.


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